Table of Contents
Cookie Policy
Last updated: 14th April 2026
This Cookie Policy explains how Cinqd (“we”, “our”, “us”) uses cookies and similar technologies when you visit our website or use our platform (collectively, the “Service”).
This policy should be read alongside our Privacy Policy, which explains how we use personal data.
What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They help websites function efficiently and provide information to the website owner. Cookies can:
- Remember your preferences
- Enable core functionality
- Improve performance Provide
- analytics and insights
They also help enhance security by maintaining safe and verified user sessions. Cookies allow platforms like Cinqd to deliver a more personalised and seamless user experience. They ensure that essential features continue to work correctly as you navigate between different parts of the platform.
Why We Use Cookies?
Cinqd uses cookies to ensure the platform operates securely and efficiently. As an ERP system, cookies play an important role in:
- Maintaining secure user sessions
- Enabling login and authentication
- Supporting platform performance
- Understanding how users interact with features
- Improving usability and user experience
We do not use cookies to sell or advertise your data. Helping ensure data integrity across different modules and workflows within the platform. Supporting seamless navigation between CRM, tasks, projects, and other connected features. Reducing friction in day-to-day operations by remembering system states and user actions.
Types of Cookies We Use
1.1 Strictly Necessary Cookies
These cookies are essential for the operation of Cinqd. Without them, the platform cannot function properly. They are used to:
- Authenticate users
- Maintain secure sessions
- Enable navigation within the platform
- Protect against security threats
These cookies cannot be disabled. Ensuring uninterrupted access to core features and system functionality. Preventing unauthorised access and maintaining account security at all times. Supporting critical backend processes that keep the platform stable and responsive.
1.2 Performance & Analytics Cookies
These cookies help us understand how users interact with the platform by collecting anonymous usage data. They allow us to:
- Monitor system performance
- Identify errors and bugs
- Improve features and workflows
Analyse usage trends Examples of data collected:
- Pages visited
- Time spent on features
- Navigation patterns
Frequency of feature usage and interaction patterns Error logs and performance-related events Device, browser, and session-related metadata
1.3 Functionality Cookies
These cookies allow the platform to remember your preferences and settings. They help tailor the platform experience based on your previous interactions and choices. They are used to:
- Remember language or region preferences
- Store user interface settings
- Improve user experience across sessions
Ensuring consistency in how the platform appears and behaves each time you log in. Reducing the need to repeatedly configure settings or preferences. Helping deliver a smoother and more personalised user experience across workflows.
1.4 Third-Party Cookies
Some cookies may be set by third-party services integrated with Cinqd. These cookies support external features and integrations that enhance the functionality of the platform. These may include:
- Analytics providers
- Payment processors
- Email and communication integrations
These third parties may collect data according to their own privacy policies. They are responsible for how that data is processed, stored, and protected. Cinqd does not control or manage the data handling practices of these third-party providers. Users are encouraged to review the privacy policies of any integrated services they choose to use.
Cookies Used by the Cinqd Platform
Cinqd uses cookies to support secure access and ensure the platform functions reliably at all times. They play a key role in maintaining performance, stability, and a seamless user experience across the system.
- Authentication: keeping users logged in securely
- Session management: maintaining active sessions
- Security: protecting against unauthorised access
Performance monitoring: improving system reliability Because Cinqd is an ERP platform, cookies are focused on functionality and security, rather than marketing. They are designed to support operational workflows and ensure data consistency across modules. This approach helps maintain a secure, efficient, and distraction-free user experience for businesses.
Managing Your Cookie Preferences
You can control or manage cookies in several ways:
Browser Settings
Most web browsers allow you to:
- View cookies stored on your device
- Delete cookies
- Block cookies entirely
You can find these settings in your browser’s “Privacy” or “Security” section. Control how cookies are stored and managed on your device. Set preferences to allow or block cookies for specific websites Adjust settings to receive alerts when cookies are being used.
Important Note
If you disable certain cookies:
- Parts of the platform may not function properly
- You may be logged out more frequently
- Some features may become unavailable
Third-Party Services
Cinqd may integrate with external tools and services to enhance platform functionality and performance. Cinqd may use third-party services that rely on cookies, including:
- Hosting and infrastructure providers
- Analytics tools
- Payment gateways
- Integration services (e.g., email or accounting tools)
We do not control how these third parties use cookies. Please refer to their respective policies for more information. These third-party providers are responsible for their own data collection and processing practices. Cinqd is not liable for any data handling carried out by external services. We recommend reviewing their privacy and cookie policies to understand how your information may be used.
Termination
You may stop using Cinqd at any time.
We may suspend or terminate your account if:
- These Terms are breached
- Payment obligations are not met
- The Service is used unlawfully
Upon termination, access to your account may be disabled in accordance with our data retention policy.
Data Collected Through Cookies
Cookies may collect the following types of data:
- IP address
- Device and browser type
- Session identifiers
- Usage and interaction data
- Login status
This data is used to support platform functionality and improve performance. It also helps identify areas for optimisation and enhance overall system reliability. The insights gathered allow us to continuously improve user experience and feature performance. This ensures the platform remains efficient, responsive, and aligned with user needs.
Legal Basis for Using Cookies
Under applicable laws (such as GDPR and UK GDPR):
- Strictly necessary cookies are used based on legitimate interest
- Analytics and optional cookies may require user consent
By continuing to use Cinqd, you agree to the use of cookies as described in this policy. You may manage or withdraw your cookie preferences at any time through your browser settings. If you choose to disable certain cookies, some features of the platform may not function as intended. Continued use of the Service after changes to this policy indicates your acceptance of those updates.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in:
- Technology
- Legal requirements
- Platform functionality
Any updates will be posted on this page with a revised “Last updated” date. Users are encouraged to review this page periodically to stay informed of any changes. Significant updates may also be communicated through the platform or via email where appropriate. Continued use of the Service after updates indicates acceptance of the revised policy.
Contact Us
If you have any questions about this Cookie Policy or how cookies are used, please contact us:
Cinqd
Email: support@cinqd.com
Website: https://www.cinqd.ai