Table of Contents
Terms & Conditions
Last updated: [5th Feb]
Welcome to Cinqd (“we”, “our”, “us”). These Terms & Conditions govern your access to and use of the Cinqd platform, website, applications, and services (collectively, the “Service”).
By accessing or using Cinqd, you agree to be bound by these Terms. If you do not agree, you must not use the Service.
About Cinqd
Cinqd is an all-in-one ERP platform designed to help businesses manage customers, teams, tasks, projects, proposals, analytics, and related operational workflows. Cinqd is provided as a software-as-a-service (SaaS) solution and does not provide legal, financial, accounting, or tax advice unless explicitly stated otherwise.
Eligibility & Account Registration
To use Cinqd, you must:
- Be at least 18 years old
- Have the authority to bind the business you represent
- Provide accurate, complete, and up-to-date registration information
You are responsible for:
- Maintaining the confidentiality of your login credentials
- All activity occurring under your account
- Ensuring users you invite comply with these Terms
Use of the Platform
You agree to use Cinqd only for lawful business purposes and in accordance with these Terms.
You must not:
- Misuse, abuse, or attempt to disrupt the platform
- Reverse engineer, copy, or resell any part of the Service
- Upload malicious code, spam, or harmful content
- Use Cinqd to violate applicable laws or regulations
We reserve the right to suspend or terminate access if misuse is detected.
User Roles & Permissions
Cinqd allows administrators to assign roles and permissions to users.
You acknowledge that:
- Access levels are controlled by your organisation
- Cinqd is not responsible for internal permission mismanagement
- Certain features may be restricted based on role configuration
Data & Content Ownership
Your Data
You retain full ownership of:
- Business data
- Customer records
- Files, forms, and documents uploaded to Cinqd
You grant Cinqd a limited licence to store, process, and display your data solely to provide the Service.
Platform Content
All platform software, design, branding, and system logic remain the exclusive property of Cinqd.
Integrations & Third-Party Services
Cinqd may integrate with third-party tools such as accounting software, email providers, and communication platforms.
You acknowledge that:
- Third-party services are governed by their own terms
- Cinqd is not responsible for third-party downtime or data issues
- You authorise Cinqd to exchange data with integrated services
Billing, Subscriptions & Payments
If you subscribe to a paid plan:
- Fees are billed in advance based on your selected plan
- All fees are non-refundable unless stated otherwise
- Prices may change with prior notice
Failure to pay may result in restricted access or suspension.
Free Trials & Feature Availability
Cinqd may offer free trials or limited access plans.
We reserve the right to:
- Modify or discontinue trial features
- Limit usage during trial periods
- Require upgrade to continue access
Data Security & Privacy
We take reasonable technical and organisational measures to protect your data. Use of Cinqd is also governed by our Privacy Policy, which explains how we collect, use, and store personal data.
Availability & Service Limitations
While we aim for high availability, Cinqd does not guarantee:
- Uninterrupted access
- Error-free operation
- Compatibility with all devices or browsers
Scheduled maintenance and updates may temporarily affect access.
Intellectual Property
All intellectual property rights related to:
- Software
- Platform features
- Branding
- Documentation
remain the property of Cinqd or its licensors.
You may not use Cinqd branding without written permission.
Termination
You may stop using Cinqd at any time.
We may suspend or terminate your account if:
- These Terms are breached
- Payment obligations are not met
- The Service is used unlawfully
Upon termination, access to your account may be disabled in accordance with our data retention policy.
Limitation of Liability
To the fullest extent permitted by law:
- Cinqd is provided “as is” and “as available”
- We are not liable for indirect, incidental, or consequential damages
- Our total liability shall not exceed the fees paid in the previous 12 months
Indemnification
You agree to indemnify and hold harmless Cinqd from any claims arising from:
- Your use of the Service
- Violation of these Terms
- Breach of applicable laws
Changes to These Terms
We may update these Terms from time to time.
Continued use of Cinqd after changes are posted constitutes acceptance of the updated Terms.
Governing Law
These Terms and Conditions, and any dispute or claim including non-contractual disputes or claims arising out of or in connection with them or their subject matter, shall be governed by and construed in accordance with the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or their subject matter.
Contact Us
If you have questions about these Terms, please contact us at:
Email: support@cinqd.ai